Shipping & Returns

Payment

All orders are paid in cash on delivery. You can open and inspect your order in front of the courier before you pay.

Delivery times

  • Cairo: 1–3 business days
  • All other governorates: 3–5 business days

Shipping fees

Shipping is free to every governorate on the Buy 5 Get 5 Free offer. For all other orders, the shipping fee is shown at checkout before you confirm your order.

Exchanges

If your order arrives damaged or defective, contact us within 48 hours of delivery and we will exchange it.

Free Shipping on Buy 5 Get 5

Free shipping to every governorate on the Buy 5 Get 5 Free offer. Shipping fees for other orders are shown at checkout.

Fast Delivery Across Egypt

1–3 business days in Cairo and 3–5 business days to all other governorates.

Exchange Within 48 Hours

If your order arrives damaged or defective, contact us within 48 hours of delivery and we will exchange it.

Cash on Delivery

Pay in cash when your order arrives, and inspect it in front of the courier before you pay.

We are committed to providing a smooth and hassle-free shopping experience from start to finish. If you have any questions or need assistance, our customer support team is always ready to help.
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